Privacy policy

Welcome to jerseyplugshop. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit jerseyplugshop.com, place an order, customize a jersey, or contact our customer support team.

1. Information We Collect

  • We may collect personal information such as your name, email address, shipping address, billing address, phone number, and order details.

  • When you customize a jersey, we may collect the name, number, size, style, and other personalization details you provide.

  • We may also collect technical information such as your IP address, browser type, device information, and website activity.

2. How We Use Your Information

  • We use your information to process orders, customize products, arrange shipping, and provide customer service.

  • We may use your contact details to send order confirmations, shipping updates, and important service messages.

  • We may also use website activity data to improve our products, website performance, and shopping experience.

3. Order and Customization Details

  • Custom jersey details are used only to produce and fulfill the product you ordered.

  • Please make sure all names, numbers, sizes, and design details are correct before placing your order.

  • We may keep order-related customization records for service, production, and dispute-resolution purposes.

4. Payment Information

  • Payment transactions are processed through secure third-party payment service providers.

  • We do not directly store your full credit card number or sensitive payment credentials.

  • Payment-related information may be used to verify transactions, prevent fraud, and complete refunds when applicable.

5. Shipping and Delivery Information

  • We share necessary shipping details with logistics providers to deliver your order.

  • Your shipping information may include your name, address, phone number, and tracking-related details.

  • Delivery carriers may use this information according to their own privacy and service policies.

6. Customer Support Communications

  • When you contact us, we may collect and keep records of your messages, order number, email address, and support requests.

  • This information helps us respond to questions about products, sizing, customization, shipping, returns, and order issues.

  • You can contact us at service@clothingshop.com for privacy-related or order-related questions.

7. Cookies and Tracking Technologies

  • jerseyplugshop.com may use cookies and similar technologies to remember your preferences and improve website functionality.

  • Cookies may help us understand how visitors browse our website and which products or pages are most useful.

  • You may disable cookies through your browser settings, but some website features may not work properly.

8. Marketing and Promotional Messages

  • If you choose to subscribe or provide consent, we may send promotional emails, offers, or product updates.

  • You can unsubscribe from marketing emails at any time by following the instructions in the email.

  • Service-related messages, such as order confirmations and shipping updates, may still be sent when necessary.

9. Information Sharing

  • We may share limited information with trusted service providers, including payment processors, shipping companies, website service providers, and customer support tools.

  • We do not sell your personal information to third parties.

  • We may disclose information if required by law, regulation, legal process, or to protect our rights and customers.

10. Data Security

  • We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

  • However, no online transmission or storage system can be guaranteed to be completely secure.

  • You are responsible for keeping your account information and order confirmation details safe.

11. Data Retention

  • We keep personal information only for as long as necessary to fulfill orders, provide support, meet legal requirements, and maintain business records.

  • Order and transaction records may be retained for accounting, tax, fraud prevention, and customer service purposes.

  • When information is no longer needed, we may delete, anonymize, or securely store it according to our internal practices.

12. Your Privacy Rights

  • Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information.

  • You may contact us at service@clothingshop.com to make a privacy-related request.

  • We may need to verify your identity before processing certain privacy requests.

13. Changes to This Privacy Policy

  • jerseyplugshop may update this Privacy Policy from time to time to reflect changes in our services, website features, legal requirements, or business practices.

  • Any updated version will be posted on jerseyplugshop.com with the revised effective date.

  • Your continued use of our website after updates means you accept the revised Privacy Policy.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at service@clothingshop.com. Thank you for visiting jerseyplugshop and trusting us with your custom jersey shopping experience.